Returns & Exchanges
At Afrozeh International, we strive for complete customer satisfaction by offering a flexible 14-day return and exchange policy for all unworn garments with original tags attached. We are committed to ensuring your luxury shopping experience is seamless from the moment you browse to the moment you wear.
Initiate Request
Contact our dedicated customer support team via email or WhatsApp within 14 days of delivery to request a Return Authorization Number.
Package Items
Securely pack the items in their original packaging, ensuring all labels, invoices, and protective seals remain intact and undamaged.
Ship the Return
Send your package through a traceable courier service to our central warehouse; please note that return shipping costs are the responsibility of the customer.
Quality Inspection
Once received, our quality control team will inspect the garment, and upon approval, your refund or exchange will be processed within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing